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UX resources we have found useful. If you are member of UXers and wish to add to this page, please contact one of the core group and we'll give you permissions to edit on the site.

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On giving and getting good feedback


Universal Principles of Design book cover

Universal Principles of Design

I love these books for how succinct they are, how perfect they are for summarizing methods and principles (think boiler plate language for clients), and how they categorize methods into different phases of the design process. – Megan

Don't Make Me Think book cover

Don't Make Me Think

A classic must-read.

This is Service Design Thinking book cover

This is Service Design Thinking 

A wonderful textbook introducing what is Service Experience Design.